Helping Buddy—Privacy Policy
Last Updated: 19/01/2024
Helping Buddy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect the personal information of users ("you," "your") who access our mobile application and related services (the "App"). By using the app, you agree to the terms of this privacy policy.
1. Information We Collect
We may collect the following types of information from users:
a. Personal Information
- Name
- Email address
- Phone number
- Date of birth
- City or location
- Profile photo (if provided)
- Details provided when registering underprivileged children (if applicable)
b. Volunteering & Event Participation Information
- Participation history in events, birthday celebrations, or campaigns
- Details submitted when recommending underprivileged children
c. Usage Information
- Device type and operating system
- Log data (such as time of access, pages visited)
- Interaction with features on the app
2. How We Use Your Information
- We use the collected information for the following purposes:
- To create and manage user accounts
- To match individuals with underprivileged children based on shared birthdays
- To facilitate event participation and communication
- To verify and approve fundraising campaigns
- To provide support and respond to user inquiries
- To improve our services, functionality, and user experience
- To maintain the safety, integrity, and compliance of the platform
3. Data Confidentiality and No Third-Party Sharing
Helping Buddy does not sell, rent, or share your personal information with third parties for marketing, advertising, or commercial purposes.
We may only disclose your information:
- If required by law, legal process, or government request
- To protect the safety and rights of Helping Buddy users or the public
- With your explicit consent (e.g., when you submit content for public campaigns or events)
4. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure data storage protocols
- Encrypted communications (SSL)
- Restricted access to sensitive information
However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
If you delete your account, we will remove or anonymize your personal data, except where retention is legally required.
6. User Rights and Choices
You have the right to:
- Access or update your personal information.
- Request deletion of your account and associated data.
- Withdraw consent to data processing (where applicable)
- To exercise any of these rights, please contact us at info@helpingbuddy.org.
7. Children’s Privacy
We do not knowingly collect personal information from children under 18 without verified consent from a parent, guardian, or authorized representative (in the case of child enrollment through volunteers). Any information submitted for underprivileged children must be provided by a verified adult user and is subject to review.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Users will be notified of material changes via the app or email. Continued use of the app after any changes constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact
- 📧 info@helpingbuddy.org
By using the Helping Buddy App, you consent to the collection and use of your information as outlined in this Privacy Policy.